Position Description and major responsibilities
•As a Help Desk Professional you will provide second line support (productivity tools, business applications and workstation environment) to the Helpdesk and any customer service desk/helpdesk.
•The support will include problem identification, analysis, diagnosis and resolution.
•You are responsible for the escalation to other centres of expertise (e.g. on-site teams, development teams, etc).
•You can be assigned technical tasks regarding new services or customer implementations.
•You will be involved in productivity modeling, through technical improvements on the helpdesk.
•You will provide input to the Knowledge Specialist as and when required.
Capabilities:
•Prior work experience in a customer support or technical support role is preferred.
•Flexible to scheduling.
•Fluency in English, both oral and written is a must.
•At least 0-5 years of experience in a support environment
•MCSE is desirable (but not essential)
Technical Skills :
•Advanced knowledge level of Windows 95, 98 2000, NT and XP
•A high level understanding of communication and networking technology (TCP/IP and other network protocols).
•Advanced knowledge of the Internet (especially Internet Explorer and Netscape).
•Advanced trouble-shooting skills with MS Office (95 and 97 and 2000 and XP) suite.
•A high level knowledge of PC hardware equipment and utilisation (printers, scanners, modems, network cards).
•Strong understanding of REMEDY to be able to create, export and analyse reports
•Experience in UNIX & Novel would be desirable
Personnel Skills:
•Listening and communication skills.
•Analytical skills.
•Problem solving skills.
•Strong team player.
•Self-starter.
•Willing to work in 24x7 shifts
Qualification:
Diploma in Hardware and networking, BSc. IT, BE Freshers, 12+3 yrs of hardware experience.
Pkg:
1.25 - 2.60 lacs pa.
Interview Timing:
11.00am to 3.00pm, Monday to Friday.
Contact person:
Pravin Pinto
Contact number:
022-66447551
Venue:
5th floor, Fairmont Building,Hiranandani Business Park, Powai.Mumbai – 400 056
Attention Job Seekers !!!
While contacting the recruiters via mail. Please, use the post title as the subject line of your mail.
Friday, August 17, 2007
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Disclaimer
The world being what it is, here is the usual disclaimer of liability, plus a few job search cautions:
All information contained in this blog is provided in good faith. While I have attempted to make the information in this and associated documents as accurate as possible, I give no guarantee as to the accuracy or currency of any information provided through this service or found as a consequence of this service nor for any loss or damage resulting from any such information.
Checking out job vacancies are your own responsibility. I do not review or confirm the accuracy of any Content or postings on spotjobcalls and sub-sites.
I reserve the right to review and reject any information I believe to be contrary to the objectives of spotjobcalls or it's sub-sites as defined by me. I reserve the right to remove any Content, deactivate any account, or otherwise terminate access to any site for any reason. I do not endorse or sponsor in any way the activities, products, services or policies of any person or company that posts information on or that has been linked to, or serves as part of spotjobcalls or sub-sites.
I accept no responsibility for the accuracy or completeness of any Content posted, or the hiring practices or policies of employers.
Links disappear, contents change, web sites move, pages appear and disappear, contents get modified and spotjobcalls has no control over what happens on other web sites.
spotjobcalls makes every attempt to keep our domain free of any links to site promoting porn, hate, sleezyness, illegal activities, or similar anti-family topics. However, since I do not control what happens on other domains/links this crud may periodically creep in. Currently a number of environmental domains who let their domain name lapse have had their former domains reactivated by porn sites causing serious problems for all concerned. Should you discover a link leading to inappropriate material please bring it to my attention ASAP.
Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation or favoring by myself or spotjobcalls web blog.
Furthermore, I do not assume any legal liability or responsibility for the accuracy, completeness or usefulness of any information mentioned within the links or vacancy announcements on this web site. I rely on advertiser provided materials to create the vacancy announcements, and web sites for link information and have to trust that their information is both complete and accurate. Plus, there is always the chance that my fingers type in something inaccurate, so please be a little understanding of the human element involved in blog work.
Practically all the jobs links listed go to web sites open to the public and free to job hunters. spotjobcalls has never charged visiting job hunters anything and I have no plans to do so.
Job hunters may make a completely voluntary financial contribution to support the blog but are not required to do so.
I do charge employers to advertise their job vacancies via Google Adsense program only.
A few of the sites listed in the links may charge a fee for services they offer or may refer you to other web sites or services that charge a fee. To the best of my knowledge you will not incur any charges unless you register for, or order a service or product. Inspect each site carefully for potential charges before signing up for anything. If a site asks for billing information, they are going to charge you.
Use common sense and reasonable caution when pursuing any job lead. Keep in mind that most links lead to free information, but some links lead to commercial job recruiters. Make sure you understand what you are doing, before you commit yourself. If in doubt, contact the entity by more traditional methods of mail, phone or fax. Remember, there are no secrets on the Internet. Just by visiting a page you have traded information - that is what the Internet was designed to do - trade information.
With Warm Regards,
Vikrant Ram Pawar
vikrant4u2.spotjobcalls@blogger.com
Webmaster and owner of spotjobcalls.blogspot.com
All information contained in this blog is provided in good faith. While I have attempted to make the information in this and associated documents as accurate as possible, I give no guarantee as to the accuracy or currency of any information provided through this service or found as a consequence of this service nor for any loss or damage resulting from any such information.
Checking out job vacancies are your own responsibility. I do not review or confirm the accuracy of any Content or postings on spotjobcalls and sub-sites.
I reserve the right to review and reject any information I believe to be contrary to the objectives of spotjobcalls or it's sub-sites as defined by me. I reserve the right to remove any Content, deactivate any account, or otherwise terminate access to any site for any reason. I do not endorse or sponsor in any way the activities, products, services or policies of any person or company that posts information on or that has been linked to, or serves as part of spotjobcalls or sub-sites.
I accept no responsibility for the accuracy or completeness of any Content posted, or the hiring practices or policies of employers.
Links disappear, contents change, web sites move, pages appear and disappear, contents get modified and spotjobcalls has no control over what happens on other web sites.
spotjobcalls makes every attempt to keep our domain free of any links to site promoting porn, hate, sleezyness, illegal activities, or similar anti-family topics. However, since I do not control what happens on other domains/links this crud may periodically creep in. Currently a number of environmental domains who let their domain name lapse have had their former domains reactivated by porn sites causing serious problems for all concerned. Should you discover a link leading to inappropriate material please bring it to my attention ASAP.
Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation or favoring by myself or spotjobcalls web blog.
Furthermore, I do not assume any legal liability or responsibility for the accuracy, completeness or usefulness of any information mentioned within the links or vacancy announcements on this web site. I rely on advertiser provided materials to create the vacancy announcements, and web sites for link information and have to trust that their information is both complete and accurate. Plus, there is always the chance that my fingers type in something inaccurate, so please be a little understanding of the human element involved in blog work.
Practically all the jobs links listed go to web sites open to the public and free to job hunters. spotjobcalls has never charged visiting job hunters anything and I have no plans to do so.
Job hunters may make a completely voluntary financial contribution to support the blog but are not required to do so.
I do charge employers to advertise their job vacancies via Google Adsense program only.
A few of the sites listed in the links may charge a fee for services they offer or may refer you to other web sites or services that charge a fee. To the best of my knowledge you will not incur any charges unless you register for, or order a service or product. Inspect each site carefully for potential charges before signing up for anything. If a site asks for billing information, they are going to charge you.
Use common sense and reasonable caution when pursuing any job lead. Keep in mind that most links lead to free information, but some links lead to commercial job recruiters. Make sure you understand what you are doing, before you commit yourself. If in doubt, contact the entity by more traditional methods of mail, phone or fax. Remember, there are no secrets on the Internet. Just by visiting a page you have traded information - that is what the Internet was designed to do - trade information.
With Warm Regards,
Vikrant Ram Pawar
vikrant4u2.spotjobcalls@blogger.com
Webmaster and owner of spotjobcalls.blogspot.com
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